1. Information We Collect

At Venatra, we are committed to providing a seamless e-commerce experience while prioritizing the privacy and security of our users' information. We collect the following types of information to enhance your experience and enable you to create and manage your online business:

• Account Information: When you create an account on Venatra, we collect your name and email address to establish and personalize your user profile. Additionally, we may request your physical address and phone number for shipping purposes when you make a purchase through our platform.
• App Usage Analytics: To optimize performance and usability, we use Firebase Analytics to gather insights into how users interact with Venatra. This includes feature usage, navigation patterns, and device specifications.
• Payment Information: To facilitate secure transactions, we partner with Stripe for payment processing and bank payouts. Stripe may collect payment card details and billing addresses to ensure reliable transactions.

2. How We Use Information

• To Provide and Improve the App: We use your information to operate and enhance Venatra, personalize your experience, and troubleshoot issues.
• To Communicate with You: We may use your contact details to send updates, notifications, and promotional messages.
• To Process Payments: Your payment information is used to process transactions, facilitate payouts, and prevent fraud.
• To Comply with Legal Obligations: We may process your data to comply with GDPR, CCPA, and other applicable regulations.

3. Data Sharing

We do not sell or rent your personal information. We only share information as necessary to provide services or comply with legal requirements. Aggregated or anonymized data may be shared for analytical purposes.

4. Third-Party Services

We work with trusted third-party partners to enhance Venatra’s functionality:

• Stripe: Handles secure payments and bank transfers.
• Google: Firebase Analytics is used for usage insights and service improvements.
• AWS (Amazon Web Services): Provides secure and scalable data storage and infrastructure.
• MongoDB: Used as our database management system for efficient and reliable data storage.

5. Security Measures

We take comprehensive measures such as encryption, access controls, and regular audits to protect your data. In the event of a data breach, we will notify affected users as required by law.

6. Your Choices and Rights

• Access & Update: You can review and update your account information anytime.
• Opt-Out: You may opt out of promotional communications via unsubscribe links or by contacting us.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

7. Children's Privacy

Venatra is not directed to children under 13, and we do not knowingly collect data from them. By using Venatra, you confirm you are old enough to consent to data processing in your country.

8. Updates to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you before they take effect. Continued use of Venatra means you accept the updated policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

• Email: legal@venatra.ai
• Mailing Address:
  Venatra Inc.
  1111B S Governors Ave STE 3889
  Dover, DE 19904

You may also contact our Data Protection Officer at the address above.